色情主播

Damp and mould

See it – Report it!

If you spot signs of damp and mould in your home, please let us know. Call our customer services team on 0800 048 8955, send us a private message on or by complete our online form.

Learn about the causes of damp and mould and discover how to cut condensation for a healthy home.

How are we doing?

Tenant Satisfaction Measures (TSMs) were introduced by the Regulator of Social 色情主播 to enable tenants to scrutinise our performance and give us insight about where we can improve. Our latest results are now available.

Just to let you know, we have found it necessary to update some of our results. We are sorry for our error and have updated our 2023-24 results which you can view by clicking the button, below.听

See our results

An update on our repairs service

We are sorry if you have waited longer than usual for us to carry out a repair.

We are experiencing high demand for repairs as well as ensuring that we respond promptly to reports of damp and mould. This means it is taking longer than we would like, to complete some work.

We understand the frustration and disappointment that delays can cause and we are working hard to resolve these issues. We have put in place a new Priority Repairs Team and have temporarily changed some of our repairs timescales, so that you know when you can expect your repair to be completed.

Emergency repairs are not affected.

If you report damp and mould we will contact you by phone within two working days to book an appointment to visit your home. This visit should take place no later than seven working days after your report.

You said, we’re doing

We are listening to your feedback to improve our services. See our ‘you said, we’re doing’ page to find out more.

You said, we’re doing

Latest news

My Community Fund helps charity tackle loneliness and isolation听

A project helping to tackle loneliness and feelings of isolation in Shropshire鈥檚 rural communities has received a welcome boost from our My Community Fund.听

Life-saving defibrillator installed at Meole Community Hub

People living in Meole, Shrewsbury, will benefit after the installation of a life-saving defibrillator.听

Today we are announcing that 色情主播 Plus Group and The Wrekin 色情主播 Group are proposing to come together as one organisation.

During the past few months, we have been looking at how we might bring our two organisations closer together to create a stronger presence that would benefit our customers, our employees and the wider community.

Nostalgic performance 鈥榬econnects鈥� Staffordshire residents听

Over 55s living in Stafford and South Staffordshire were recently given the chance to step back in time to the 1940s, thanks to a vintage concert organised as part of a successful initiative that鈥檚 supporting older people to live more active lives.听

色情主播 marks Pride month by signing up to HouseProud pledge

June is Pride month, an annual celebration of Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people. It takes place every June across the world and is an important date in the calendar of anyone who identifies as LGBTQ+, as well as for their friends and family.

色情主播 My Community Fund helps more people enjoy the outdoors听

People on low incomes are improving their health by enjoying the great outdoors, with support from 色情主播.听

Prison sentence sends warning over meter tampering

A tenant, who tampered with an electricity meter, has been jailed after breaching an injunction obtained by 色情主播.听

Our Tenant Satisfaction Measures (TSMs) 23-24

We鈥檙e committed to listening to our tenants and making changes to improve your experience.

Celebrating our involved customers during Volunteers鈥� Week 2024听

As part of Volunteers鈥� Week, we鈥檙e saying thank you to our involved customers for helping to shape our services听